Clogged drain pump
Socks, hair ties and coins work their way into the pump and stop the impeller from turning.
How we test it
We open the pump housing, remove what’s inside and measure the pump motor before deciding to keep or replace it.
Washing machine repair
Top-loaders, front-loaders and stacked laundry centers. We track down why the machine stopped mid-load and put it right in your laundry room, usually in a single visit.
Symptoms
The cycle finishes, but the tub is still half full and the load is dripping wet.
The motor hums or clicks, yet the basket won’t agitate or spin.
The cabinet knocks the wall or the dryer next to it and slides out of place.
Water shows up under the front, behind the cabinet or around the hoses.
The padlock symbol won’t clear, so your clean laundry stays trapped inside.
The display flashes an error, and restarting only brings it back.
Causes
Socks, hair ties and coins work their way into the pump and stop the impeller from turning.
How we test it
We open the pump housing, remove what’s inside and measure the pump motor before deciding to keep or replace it.
The link between the motor and the drum takes the strain of every heavy load and eventually slips or cracks.
How we test it
We turn the drum by hand, inspect the coupler or belt and check the motor for proper resistance.
Dampers and bearings hold the tub steady. When they wear, the washer gets loud, then shaky, then starts leaking.
How we test it
We rock the empty tub, listen for rumble and test the dampers one by one.
Diagnosis
On every visit we
3,100+
repairs completed
89%
done on the first visit
45+
brands serviced
7+ years
serving the city
From a recent call: Lake Ridge
LG front-load washer
Symptom: OE on the display, cycle frozen, drum still full.
What we did: The drain pump filter was packed with lint and a hair clip. Cleared it, replaced the pump and ran two full cycles.
Useful tips
Safety first. If water keeps running onto the floor, turn off both valves behind the washer and pull the plug before you start cleaning up.
Brands
Front-loaders from Samsung, LG and Electrolux, top-loaders from Whirlpool, Maytag and GE, plus Speed Queen and Kenmore laundry pairs.
Service area
Laundry closets in apartments near I-30, utility rooms in the older blocks around downtown, upstairs laundry rooms in Lake Ridge: we come to the washer wherever it’s installed.
Have more than one appliance to look at? Visit our appliance repair in Grand Prairie, TX page.
Main ZIP code
75050
Also served: 75051, 75052, 75054
Your ZIP code isn’t listed? , we may well reach your area too.
FAQ
If it leaks or smells like burning, no. If it only drains slowly, small loads are usually OK for a day or two.
Damp residue in the door boot and the drain filter. Cleaning both helps; if the smell returns quickly, the drain path needs a closer look.
Yes. Mention it when booking, as the pair may need to be pulled out of the closet to reach the back.
In many cases, yes. Pumps, lid locks, couplers and valves are reasonable repairs. You get the diagnosis and price first, then decide.
Book a visit
Tell us the brand and whether it’s a top-load or front-load model. We’ll ring you back and set a visit between 7 am and 11 pm.
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