Privacy Policy

• Name, phone number and email address
• Service address plus any gate code or parking instructions
• The appliance, its fault and any photos you choose to share
• Invoices, completed work and payment records
• Website usage data collected by cookies, such as device type and pages opened

• Scheduling, performing and following up on repairs
• Issuing invoices and arranging warranty visits
• Keeping the website working and making it better
• Keeping the books that federal and state rules require

We do not sell personal information. It is shared only with service providers that handle our scheduling, payments, phone lines and web hosting, with a manufacturer when a warranty claim needs it, and with authorities when required by law.

Cookies remember your preferences and help us count visits. Blocking them in your browser won’t stop you from booking a repair.

We hold records while they are needed for the job, the warranty period and legal requirements, and then delete them or strip out anything that identifies you.

Call to see, update or remove your data. We’ll verify your identity first.

We use sensible safeguards, though no online or offline system is completely risk-free.

This website is for grown-ups arranging home repairs. Information about kids under 13 is never knowingly collected.

Revisions to this notice get posted here, and the effective date at the top changes with them.